The work-from-home culture has been growing consistently over the past couple of years. But, do you know there is a weird concept that can help you earn money for listening to phone calls? Yes, you heard that right. You can make a decent income by listening to people's calls and providing a review on the same.
Why do companies pay to listen to phone calls?
Are you wondering why a company would pay you for listening to phone calls? In today's digital age, your listening skills will make it a prominent experience ever. Businesses focus on the better customer experience and you act as a catalyst to improve it.
Some of the areas that listening calls can help the businesses can include
Quality assurance
Listening to phone calls can help you improve your services and products. You will be analyzing the customer interactions and helping the companies to improve them. Your feedback can also help the companies with adequate staff training.
Monitoring compliance
Companies pay you to help understand compliance. You can be helpful to them in handling the customer data and interactions. Through the proper monitoring of the calls through you, the companies can help you in mitigating the risk involved in legal and financial aspects.
Marketing research
Paying for listening to calls also helps companies gather insights into customer requirements and trends. Companies also use this feedback to help them refine their marketing strategies.
Innovations
Listening to calls and providing insights can help the companies in being innovative with their services. In fact, the customer calls can act as a treasure trove for information that can be used for newer innovative solutions. Incorporating the feedback from the customers can help in staying ahead of the competition.
In fact, you become the ears for the company in understanding the customer preferences. Through this innovative approach, companies strive hard to stay afloat in the business and pay you for your inputs.
How to get paid for listening to calls?
There are several platforms that help you in getting paid for listening to calls. If you have a knack for understanding people's problems and drawing conclusions from them, you can check out the following opportunities.
Online listener services
Look for the best opportunities in the online world for the best options for listening services. You can earn anywhere between $5 to $50 per hour. You can look for an option available in your sphere of expertise and get in touch.
Some of the roles you can take up can include
Online call reviewer- This is the best role for those of you who are compassionate and wish to help people.
Crisis hotline operator – This can be the best role for you if you are into a more intense and meaningful conversation.
Virtual assistant - Being a VA can be the right choice if you are a go-getter.
Language support assistants – The role should be obvious.
Listening tasks on freelancing platforms
These positions involve being there for someone else. Websites like JustAnswer can be an excellent pick for the purpose. To be successful on the freelancer platforms, make sure to build a profile. An interesting profile can help you to be a ticket to get more gigs.
Make sure that you have improved communication skills. Empathy and a good communication skill should prove to be the prominent tools in helping you be the best listener. Research well into the market you are looking to work in. That would help you enhance your skills further.
Specialized listener services
These roles would need you to have a highly specialized skill set. The roles can include crisis counselors, online coaching, and life coaches. In fact, these roles cannot be considered to be a side hustle. But you need to have an excellent communication skill and a passion for helping people.
These openings would require you to have enough empathy, patience, and possibly some educational prerequisites. These may not be simple jobs, but they offer you an excellent opportunity to enrich other's lives.
How much can you get paid for listening to calls?
You can earn anywhere between $25 to $30 per hour for listening to calls if you have the best skills. Some jobs also offer you $15 to $20 for just monitoring the calls.
Some companies like Humanatic let you earn in the range of $20 to $30 per hour for listening to calls and performing a few non-voice tasks. You can simply listen to the recorded phone calls, answer a few questions, and earn money. These companies typically pay you weekly.
The Concluding Thoughts
Listening to the problems for the people can be an excellent opportunity to make money. You can take it up either as a part-time job or full-time job. If you have a knack for listening to people compassionately, the listening jobs can be an excellent option for your needs.
There are several options that can help you get paid to listen to calls. Check out the best options we outlined above and check which of them prove to be helpful for you. If you have the right skills, we are sure you can indeed earn very decently.
FAQs
Can I get paid for listening to calls as a side hustle?
Yes, getting paid to listen to calls can be an excellent side hustle you can opt for. However, this job can be severely monotonous. If you are not built for the monotonous tasks, you may need to think otherwise.
What is Humanatic jobs about?
Humanatic is designed for the companies with an in-depth analysis of the phone calls that the companies receive. The companies use the information to improve their services. You can work with Humanatic as the listeners and then provide feedback on the calls you listened to.
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